Shipping times and policies:

Our goal is to get your item(s) to your door the fastest way possible. We will ship out most products the same day you place your order up to 3:00pm EST.

– CreatuveSign will ship all orders for free to the lower 48 States.

– Free shipping orders will ship via FedEx

Delivery time for orders within the United States takes 2-5 Business Days. Most of the time you will receive your order within 2-5 Business Days from the day of your purchase (This is for all the orders shipped from our Warehouse in the United States. Please check item description for information about items location)

International Orders:

We have partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the “International Checkout” option. Your items will be transferred to International Checkout for processing.

International shipping is currently available WORLDWIDE (except for the excluded listings). Tracking number will be provided for every order so you can track your package.

Orders coming from our Warehouse in Hong Kong:

Please note that we ship some of the products from our Warehouse in Hong Kong. We usually ship these products within 3-5 business days. Once shipped, a working tracking number will be provided for every order so you can track your package at any time.

Delivery time takes between 8-16 Business days for orders within the United States, Canada, United Kingdom, Australia and Germany. For orders within EU delivery time takes 8-30 Business days from the day of your purchase. Rest of the World? Delivery time might take 15-45 Business days. Please have in mind that SHIPPING TIMES AREN’T GUARANTEED and may have delays especially around holidays or severe weather.

Return Policy: We will gladly exchange/return your order within 14 days from the date your item was delivered.

All returns/exchanges must be pre-approved with a Return Authorization Number, (RA#) from our Sales Associate. We will gladly exchange/return your order with an RA # within 14 days of purchase. Shipping charges will apply once we process your exchange. All returns will be charged a 20% restocking fee within 30 days of purchase! No restocking fee will be charged to any exchanged order! If merchandise is damaged, please contact us ASAP so we may initiate a USPS claim. You have 5 days to contact us from the receipt of the merchandise.

Please note that we will refuse any return/exchange packages without an RA# clearly marked on the outside of the box. Please have all merchandise shipped in the original manufacturer’s packaging and condition. Make sure that you put the merchandise box inside of the shipping box.

Once merchandise is received in its original condition, we will then process your request.

All out of stock merchandise will be placed on “Back Order” and shipped once it becomes available, unless otherwise instructed.

Please feel free to Contact us for more information